INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How long we produce hot tubs?

The time of producing hot tubs depends on the amount of work to be done, usually it’s 1-3 weeks.

How can we place an hot tub order?

To place an order request to contact us by phone call or by e-mail filling out a contact form, we will respond to you within couple hours.

Are we offering a warranty for hot tubs?

Yes, of course! We give a 2 year guarantee to all spare parts.

How long will take delivery time?

We are ship across the Europe once the order has been accepted and handed over to the manufacturing department, we will contact you and clarify delivery time, usually take from a few days to a week.

Is it possible to pick up hot tub by myself ?

Yes, of course. You can also care about transport.

What is your return policy?

If you're not 100% sure about the hot tub, you can return the hot tub within 30 days, We only ask that you return them in their original packaging, Learn more about the return policy here.

What is the minimum number of orders for hot tubs?

The minimum number of orders for hot tubs is 6 pieces.

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